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Any person who feels he or she may have been discriminated against is encouraged to report such a violation to the Fort Bend County Public Transportation Department within 180 days of the alleged discrimination. You may file a complaint with the Fort Bend County Public Transportation Department, Attention Civil Rights Officer, 301 Jackson St. Richmond, TX 77469; by telephone (281) 633- RIDE (7433); by fax (832) 471-1843; or by email at transit@fortbendcountytx.gov. If information is needed in another language or in another format please contact our office at 281-633-RIDE (7433).
鼓勵任何認為自己可能受到歧視的人在被指控的歧視發生後 180 天內向本德堡縣公共交通部門報 告此類違規行為。您可以向本德堡縣公共交通部門投訴，民權官員注意，301 Jackson St.
Richmond, TX 77469；通過電話 (281) 633- RIDE (7433)；傳真 (832) 471-1843；或發送電子郵 件至 transit@fortbendcountytx.gov。如果需要其他語言或其他格式的信息，請致電 281-633-RIDE (7433) 聯繫我們的辦公室。
Korean - 차별을 받았다고 생각하는 사람은 차별이 의심되는 날로부터 180일 이내에 그러한 위반을 포트 벤드 카운티 대중 교통부에 신고할 것을 권장합니다. Fort Bend County Public Transportation Department, Attention Civil Rights Officer, 301 Jackson St. Richmond, TX 77469; 전화 (281) 633- RIDE (7433); 팩스 (832) 471-1843; 또는
이메일(transit@fortbendcountytx.gov) 정보가 다른 언어나 다른 형식으로 필요한 경우 281-633-RIDE(7433)로 저희 사무실에 문의하십시오.
(281) 633-RIDE (7433); по факсу (832) 471-1843; или по электронной почте на адрес transport@fortbendcountytx.gov. Если необходима информация на другом языке или в другом формате, обратитесь в наш офис по телефону 281-633-RIDE (7433).
Hindi - कोई भी D�4 जो महसूस करता है िक उसके साथ भेदभाव िकया गया है, उसे किथत भेदभाव के 180 िदनों के भीतर फोट� ब�ड काउं टी साव�जिनक प�रवहन िवभाग को इस तरह के उWंघन की �रपोट� करने के िलए प्रोTािहत िकया जाता है। आप फोट� ब�ड काउं टी प��क ट� ांसपोट�शन िडपाट�म�ट, अट�शन
िसिवल राइट्स ऑिफसर, 301 जै�न स�ट �रचमंड, TX 77469 म� िशकायत दज� कर सकते ह�; टेलीफोन
�ारा (281) 633- राइड (7433); फै � �ारा (832) 471-1843; या ईमेल �ारा Transit@fortbendcountytx.gov पर। यिद िकसी अ� भाषा म� या िकसी अ� प्राVप म� जानकारी की आव4कता है तो कृ पया हमारे काया�लय से 281-633-राइड (7433) पर संपक� कर� ।
Fort Bend County is committed to a policy of non-discrimination in the conduct of its business, including Title II of the Americans with Disabilities Act of 1990 that no entity shall discriminate against an individual with a disability in connection with the provision of transportation service. The law sets forth specific requirements for vehicle and facility accessibility and the provision of service. The Public Transportation Department recognizes its responsibilities to the Fort Bend County community in which it operates and to the society, it serves. The Public Transportation Department will utilize its best efforts to assure that no person shall, on the grounds of disability, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under the Fort Bend County program of transit service delivery and related benefits.
The responsibility for carrying out Fort Bend County’s commitment to Civil Right responsibilities rests with the Director of Public Transportation.
The Civil Rights Officer will review and investigate every complaint promptly. Reasonable measures will be undertaken to preserve any information that is confidential. At a minimum, the Civil Rights Officer will:
Identify and review all relevant documents, practices and procedures;
Identify and interview persons with knowledge of the ADA violation, i.e., the person making the complaint; witnesses or anyone identified by the Complainant; anyone who may have been subject to similar activity, or anyone with relevant information.
Once the investigation has been completed, the Civil Rights Officer will decide the validity of the complaint and what, if any, remedial actions will be taken to address the complainant’s concerns. If an ADA violation is found to exist, remedial steps as appropriate and necessary will be taken immediately. The Complainant will also receive a final report together with any remedial steps. The investigation process and final report should take no longer than twenty-five
(25) business days.
The Civil Rights Officer shall maintain a log of ADA complaints received from this process which shall include the date the complaint was filed; a summary of the allegations; the status of the complaint; and actions taken by the Fort Bend County Department of Public Transportation in response to the complaint. Should Fort Bend County receive an ADA complaint in the form of a formal charge or lawsuit, the complaint will be forwarded to the County Attorney.
A person may also file a complaint directly with the Federal Transit Administration (FTA) no later than 180 days after the date of the alleged discrimination:
Federal Transit Administration’s Office of Civil Rights
Attention: Title VI Program Coordinator East Building, 5th Floor - TCR 1200 New Jersey Ave., SE Washington, DC 20590
202-366-4018
https://www.transit.dot.gov/regulations-and-guidance/civil-rights-ada/file-complaint-fta
